Carnival Cruise Line advised guests and travel agents today of our plan to extend our pause in operations in the Australian market through 31 August.
The following Australian sailings will be cancelled:
All Carnival Splendor cruises departing from Australia from 19 June to 31 August.
Carnival Spirit’s trans-pacific from Hawai’i departing on 6 October.
Impacted guests and their travel advisors are being notified by email, including options for a combined future cruise credit (FCC) and onboard credit (OBC) package, or a full refund. Booked guests can make their selection online, alleviating the need to contact Carnival’s customer service centre, which is still operating in a work-from-home status due to locally-imposed office closures.
In addition, Carnival Cruise Line announced our plan to phase in a resumption in our North American service beginning on August 1 with a total of eight ships sailing from Miami, Port Canaveral and Galveston.
We are committed to supporting all public health efforts to manage the COVID-19 situation. We will use this additional time to continue to engage experts, government officials and stakeholders on additional protocols and procedures to protect the health and safety of our guests, crew and the communities we serve. We appreciate the understanding and support of our guests and travel agent partners and look forward to welcoming them on board as the environment for travel and tourism improves.